| |
ISO 9000 Standards
By Peter Emerson
ISO 9000 is a vastly popular set of standards accepted by businesses and consumers worldwide. ISO 9000 is a method by which businesses can monitor the quality of their customer service as well as the quality of their products or services. Generally speaking, there are three quality standards within ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. ISO 9001:2000 presents requirements, while ISO 9000:2000 and ISO 9004:2000 present guidelines. This set of standards refers to the quality of the management process, not the product or service itself.
In order for businesses to develop quality standards, they must first recognize and express the areas in which quality control is needed. After recognizing what changes need to take place, they must implement the standards by updating and managing their new quality processes. They should develop documentation to implement the new system and create documents that outline the nature of the company. A quality system manual should also be developed to delineate procedures, how processes interact, and to define the new program. Additionally, the business must control the quality of system documents and update quality system records.
With the aim of maintaining quality standards, company management should promote the importance of quality performance. Managers should also assist in the development and implementation of the quality control system.
Another important aspect of ISO 9000 standards is customer satisfaction. The quality procedures should identify, meet and attempt to enhance the fulfillment of the customer's needs and expectations. In addition to upholding the highest customer quality standards, the company should carryout the planning of the procedures, plan the system and perform routine management evaluations to ensure quality is being delivered.
These are some of the basic ISO 9000 standards. In order to become ISO 9000 certified, a business must purchase and carefully review the official standards manual from the International Organization of Standardization.
About the Author
ISO 9000 Info provides detailed information about ISO 9000 standards, software, consulting, help, and solutions. ISO 9000 Info is affiliated with Business Plans by Growthink.
Article Source: http://www.simplysearch4it.com/article/9755.html
| If you wish to add the above article to your website or newsletters then please include the "Article Source: http://www.simplysearch4it.com/article/9755.html" as shown above and make it hyperlinked. |
| Some other articles by Peter Emerson | ISO 9000 Solutions
Businesses that have undergone the process of registering, training and certifying as ISO 9000 compliant will tell you that it is nothing short ...
ISO 9000 Certification and Consulting
The process of becoming ISO 9000 certified can be intimidating. The manuals regarding standards and certification are written in such a way that most of us can barely comprehend what they are saying. ...
ISO 9000 Software Products
For most companies, adhering to the strict regulations regarding document management and implementation of ISO 9000 standards can be a monotonous task. Luckily, since ISO 9000 was first developed almost ...
What is ISO 9000?
ISO 9000 refers to a group of international standards developed by professionals from around the world. These standards allow companies to create in-house ...
|
|
| |
|
