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Leveraging employees to increase retail store sales
By Eric Weinstein
A retail store is only as effective as the productivity of its employees. Your employees are critical to the operation of your store and by providing a work environment that is conducive to success, you will increase the level of productivity within your retail business. Not only will your employees be more satisfied while they work, but your customers will also form favorable impressions of your business from the employees they interact with while shopping. It is important that your employees create a favorable image that will encourage your customers to return.
There are three areas where you can affect your employees' productivity.
1. Employees should be reliable and practice good time management skills. Time clocks will aid in tracking the time that your employees are working and will provide accurate records for your payroll. A wide selection of time clocks and time recording systems are available today and most provides accurate and indisputable time records that are key to preventing time theft. Both manual or electronic models or multi-function time clock/document stamp will help track and monitor employee work. In addition to time clocks, time clock accessories including time cards, time card racks and ink refill cartridges are crucial to making sure that your operations are running smoothly and without interuption. By having the right tools and processes to accurately measure workflow and time management, your retail business will be better suited to grow and expand with positive word of mouth advertising.
2. Responsible and trustworthy employees help to create a friendly environment throughout your store. Drug and alcohol use among employees leads to an increase in accidents, insurance costs, excessive tardiness and absenteeism. To assure that your employees are contributing to your business at their full potential consider the benefits of on-site testing kits. The use of on-site drug testing kits will aid you in hiring responsible employees and help to ensure that your employees will continue to keep your business environment safe and profitable. A variety of testing kits are available for any budget and any type of retail operation.
3. Employees who are comfortable in their working environment are likely to be more productive. Provide your employees with anti-fatigue floor mats at their workstations to relieve tired legs and feet. Anti-fatigue mats are especially important for employees who are on their feet in a stationary position all day, such as cashiers and checkout clerks. The matting provides a cushion on hard floor surfaces that reduces shock and pressure on feet and joints. Less stress to the feet and legs leaves workers less fatigued and more alert. Studies also show that changes in worker position will also aid in reducing fatigue among your employees. A wide variety of mat sizes and styles are available in today's growing retail supplies market. Also, consider offering your employees the option to sit behind the counter swivel counter stools as this type of seating allows easy access to a variety of tasks within a retail environment.
Employees are the lifeblood to your retail operation. It is paramount to your success to supply them with a working environment that promotes productivity and energy. By monitoring your employees and providing them the tools to effectively do their jobs, you will reduce turnover and increase your store profits.
About the Author
Eric Weinstein is Vice President at http://www.specialtystoreservices.com Specialty Store Services, the leading supplier for retail store supplies.
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