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Front Page Web Hosting- 10 questions to ask
By Greg Cesar
In your quest for choosing a front page web hosting company, you
want to ensure that the company has the basics, such as
reliability. You also need to consider the technical aspects of front
page web hosting and the obligations of your web host; both are
essential if you want to avoid future problems. Technical trouble is
the last thing you need, especially when your company is a
startup. You should ask questions freely to gain confidence in any
front page web hosting company that you are considering.
Top 10 Questions To Ask Your Front Page Web Hosting Company
1. How good and reliable is the customer support? 24/7 support is
a must. Also, if the front page web hosting company has a large
knowledgebase, do you know how to use it? Is the support staff
responsive? Are they trained or do they pass the buck to someone
else? Does the front page web hosting company provide live chat
support (practically a necessity these days)?
2. How will you justify the price? Loads of features in a front page
web hosting company may not be useful to you until you use them.
How will you factor in bandwidth cost? Is the ratio of price to
features, disc space and bandwidth the reasonable?
3. How will you ensure accuracy of automatic billing? Some front
page web hosting companies have servers that trigger automatic
billing even after you cancel your account with them. Do they
confirm the stoppage of automatic billing when you cancel your
account?
4. How long has the front page web hosting company been in
business? This reveals many things. Trustworthiness,
sustainability, technical know-how, strong marketing and business
acumen. Ask for a list of long standing customers.
5. Do you have a sufficient back-up system? It is difficult to manage
99.9% uptime without sufficient backup system for servers and
connections. A standby power supply is another important feature
of a reliable front page web hosting company.
6. How good are the features? Ask for a feature-by-feature
comparison with another front page web hosting company.
Compare control panel to control panel, disc space to disc space
etc, not just a list of features.
7. How good is the technical staff? It is not enough to have
numbers; what counts is the hands-on experience of the front
page web hosting staff. An experienced technician gets things
done instead of wandering around in the dark.
8. Is the package flexible? The package you choose may need
expansion as you grow. Will the host be able to provide additional
features when you need them? Shifting your website to another
host when business is hot is crazy. You don't want to be forced
into doing this!
9. Why is there so much fine print? Too much fine print should raise
red flags as to services provided and promises made. Clarify them
upfront and let them know that you have other front page web
hosting companies to choose from.
10. Does the web host run their own servers, or does a third
party run them? If it is the latter, you have lost ground even before
the battle has started. Many things won't be under your host's
control if it is a reseller.
There is more to choosing a front page web hosting company than
just asking 10 questions. However, these should serve as a base
for beginning your evaluation of a front page web hosting
company. You can and should send a pre-sales questionnaire to
your web host asking about billing issues, technical issues etc.
Keep the responses so that you have a written record of what
they promise you. If there is no reply, you need to move on!
Greg Cesar knows web hosting! Find out how hundreds of webmasters benefit from Greg's web hosting and internet marketing knowledge by visiting his Web Hosting website.
About the Author
Greg Cesar gets results. Find out how hundreds of webmasters and online business owners benefit from Greg's web hosting and internet marketing knowledge by visiting this link:
http://www.hostpartnerplus.com
Article Source: http://www.simplysearch4it.com/article/25221.html
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| Some other articles by Greg Cesar | |
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