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Microsoft Great Plains implementation & tailoring - local versus remote support
By Andrew Karasev
Microsoft Business
Solutions Great Plains has been leading ERP solution in the US for over 10
years, starting with Great Plains Dynamics, then Dynamics C/S+, later on moved
to Microsoft SQL Server 6.5. Then at the end of 20th century Great
Plains Software was purchased by Microsoft and transformed into Microsoft Great
Plains Business Solutions. In this small article we would like to give you your
options on supporting Microsoft Great Plains Standard and Microsoft Great Plains
version 8.0, 8.5 and earlier. Especially, we see tough situation for the client
who is located outside of large business mega – police and who is on legacy
database platform, such as Pervasive SQL or Ctree.
Well, nowadays with
remote support technologies and availability of high quality MSCE and IT
networking people we see the trend of trading off ERP consultant local presence
over ERP consultant experience and discounted hourly rates, which are mutually
beneficial – you get experience and rates and consultant works from home or from
nice inexpensive country and provides you with instant support – because she/he
doesn’t have to drive to you in traffic plus she/he can serve several (five and
more) clients per day, enjoying sitting in the office and drinking coffee and
coca cola
When we are talking
about Microsoft Great Plains – you need to know your upgrade and support options
Legacy platforms –
Ctree and Pervasive SQL. Support is terminated in December 2004. Even if you
are on version 7.5. Microsoft has its own free or cheap SQL solution – MSDE
and it doesn’t need to pay for Pervasive licenses. This was dramatic move for
small and mid-size clients. We described this in series of articles
MSDE and Small
Business Manager or Great Plains Standard. Clients who were frustrated with
Microsoft decision to stop Pervasive and Ctree support should not be
immediately switching to such products as Peachtree or MYOB. Microsoft is
offering scaled down version of Great Plains – which is Small Business Manager
or Small Business Financials. If you look at Peachtree – it is using
proprietary platform and is kind of out of shelf product. Microsoft Small
Business Financials sits in industry-strength database – Microsoft SQL Server/MSDE
– which means that you can use all the variety of integration and
customization technologies with MSDE
Payroll employees
issue. Former Great Plains Dynamics had the option of unlimited employees in
US Payroll. We saw the clients, such as huge regional and nation-wide custom
furniture retailers, who were running their W2 and paycheck targeted payroll
for k$2 per year. When Microsoft capped Great Plains Standard with 500
employees – this was the end
Good luck with
implementation, customization and integration and if you have issues or concerns
– we are here to help! If you want us to do the job - give us a call
1-630-961-5918 or 1-866-528-0577!
help@albaspectrum.com
About the Author Andrew Karasev is Chief
Technology Officer in
Alba Spectrum Technologies – USA nationwide Great Plains, Microsoft CRM
customization company, serving clients in Chicago, Houston, Atlanta, Phoenix,
New York, Los Angeles, San Francisco, San Diego and having locations in multiple
states and internationally (
http://www.albaspectrum.com ), he is CMA, Great Plains Certified Master,
Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer. You
can contact Andrew:
andrewk@albaspectrum.com
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