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Great Plains DOS Support - notes for consultant
By Andrew Karasev
Great Plains Accounting was popular
accounting package for mid-size and small companies back in 1990th.
It first had DOS interface, later on migrated to classic Windows version
(remember earlier event driven Windows and its strange and at the same time
revolutionary programming model - guys who remember Borland C++ and Microsoft
C++). As each product has its life time - it is almost over for Great Plains
Accounting - Great Plains Software was purchased by Microsoft and incorporated
into its business systems subdivision: Microsoft Business Solutions. Support
for Great Plains Accounting was discontinued several years ago. Great Plains
Accounting is btrieve based application and typical installation has GPDATA
(with all the database files in) and GPCODE (with executable code - this code is
copied over the network and is executed on each workstation). Typical problems
we see with GPA:
No Techknowledge database for
customers. In the case of Great
Plains or Great Plains
Dynamics/eEnterprise - customer can do self-support. You need to login to
Customer Source and open techknowledge database and try to get your problem
found there with the solution. Great Plains Accounting techknowledge database
is not available for former GPA customer - you should call to your Microsoft
Business Solutions Partner to have them access to proprietary information.
Old Hardware.
Great Plains Accounting typical system sits on Windows NT 4.0 (sometimes on
Windows NT 3.5 or Novell). It was probably installed 5 or more years ago and
sits in the very old computer hardware. You may expect (and we see it with
our old-timers GPA customers) hard disk failures and RAM failures. We have to
do regular fixes - simply reinstalling either code base or database portions
or both.
Workstation Locks and crashes
- btrieve origin of the system architecture uses brtieve files to store
current processes status (batch posting, for example) in the file, controlled
by posting workstation. In the case of the crash you often see the error
message, like: “Unable to access btrieve file for transaction recovery. Must
run Btrieve first.” Multiple scenarios might be applied for recovery. In
this exact case you have to delete of rename BTR.TRN file to BTR.OLD - this
file controls posting process and will be recreated next time you post
We (and Microsoft
Business Solutions itself) strongly recommend you to migrate from Great Plains
Accounting to Microsoft Great Plains standard 8.0 (budget version) or Microsoft
Great Plains 8.0
Happy supporting! if you
want us to do the job - give us a call 1-630-961-5918 or 1-866-528-0577!
help@albaspectrum.com
About the Author
Andrew Karasev is Chief
Technology Officer in Alba Spectrum Technologies - USA nationwide Great Plains,
Microsoft CRM customization company, serving Chicago, California, Arizona,
Texas, Florida, Georgia, New York, Australia, UK, Canada, Continental Europe,
Russia and having locations in multiple states and internationally (
http://www.albaspectrum.com ), he is Dexterity, SQL, C#.Net, Crystal Reports
and Microsoft CRM SDK
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