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Microsoft Dynamics GP Implementation: Pacific and Hawaii - overview for IT
By Andrew Karasev
Microsoft Dynamics GP is
new name for Microsoft Great Plains. As Project Green is progressing, Microsoft
Business Solutions or whatever is temporary name for Business Systems
subdivision, renamed Project Green into Microsoft Dynamics. Now Microsoft Great
Plains, Microsoft Navision, Microsoft Axapta, Microsoft Solomon and Microsoft
CRM are renamed into Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft
Dynamics AX, Microsoft Dynamics SL and Microsoft Dynamics CRM respectively. We
have published articles, devoted to Microsoft Dynamics in Europe,
Brazil, Russia, Australia and New
Zealand and now we would like to share our experience and analytics on Microsoft
Dynamics GP & CRM implementation, customization, reporting for the clientele in
Pacific region.
Great Plains
History. Regarding Pacific
region Great Plains Software had plans and expansion campaign back in 1990th
and even 1980th. Our client in
Republic of Palau had ancient Great Plains
Accounting implemented. The support was initially provided by D&T, but when
Microsoft acquired Great Plains Software D&T had to abandon
Great Plains
implementation & support practice – we saw the examples in Pacific as well as
in Bermuda. Later on Microsoft realized that Great Plains Dexterity has
certain limitations, especially when we are talking about tax engine and
languages localization – it doesn't support Unicode and Dexterity design was
done back in 1992-1994, as a result it is not object oriented product
American English &
US$. This is official business
language in most of the countries in Pacific. Plus taxation is aligned with
American legislation in majority of the cases. Substantial strata of
countries use US Dollar as official currency. All these facts facilitate
Microsoft Dynamics GP/Great Plains as efficient ERP/MRP/Accounting solution
Remote Support.
Comparing to US Business Metros, such as New York, Chicago, Los Angeles, San
Francisco or Houston, where clients "require" face-to-face meetings and local
support – in the Pacific it is really impossible to host local consultant on
the island where only one or two small clients are located. Plus – serving
from the USA is kind of time anti phase and probably too expensive. The best
servicing location is Philippines, where Great Plains Software had its third
party Project Accounting ISV partner – Match Data, as the result a large pool
of Philippines based Microsoft Dynamics GP consultants and Microsoft Dexterity
developers is available
Software Sales.
With an exception of Hawaii – the rest of pacific rim should be sold from
Microsoft Business Solutions in Singapore. This fact places restrictions on
the ability of US based Microsoft Business Solutions VARs/Partners to serve
remote clientele in the region
Legacy Products.
The life in the Pacific Rim countries is kind of traditional and comfortable.
This means that there is no need to replace good and working computer ERP
systems with the hectic technology progress. The examples could be – the
commitment to IBM Lotus Notes Domino, Pervasive SQL/ Btrive/Ctree/IBM Unidata/Ingress
platforms. Microsoft .Net Business Portal might be integration solution
together with Sharepoint, but legacy system required multiple connectors to
enable lookup and integration
Oracle/SAP.
Contrary to Microsoft Oracle and SAP have long presence history in the Pacific
Rim market. Oracle Financials or SAP R/3 mySAP / SAP Business One
eCommerce
– is actual for the clients from Hawaii
and Puerto Rico.
Microsoft eOrder will be phased out with GP version 9.0. You should be ready
to invest some development money into eConnect-based redesign. In some cases,
such as Great Plains SOP allocation and posting you will have to rescue to
Great Plains stored procedures.
Please do not hesitate
to call or email us: USA
1-866-528-0577, 1-630-961-5918
help@albaspectrum.com About the Author Andrew Karasev is Chief Technology Officer
at Alba Spectrum Technologies (
http://www.albaspectrum.com
http://www.enterlogix.com.br
http://www.greatplains.com.mx ) - Microsoft Business Solutions Great Plains,
Navision, Axapta MS CRM, Oracle Financials and IBM Lotus Domino Partner, serving
corporate customers in the following industries: Aerospace & Defense, Medical &
Healthcare, Distribution & Logistics, Hospitality, Banking & Finance, Wholesale
& Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising &
Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates,
Apparels, Durables, Manufacturing and having locations in multiple states and
internationally.
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