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Category: Articles » Articles by Author » Author: Matt Hogansworth |
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Results 1 - 2 of 2 [1 Pages] |
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1. | 3 Reasons Why CRM Strategies Fail
Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. This leaves CRM vendors and their customers baffled, but there ...
[Added: 06 Jul 2005 Hits: 190 Words: 647]
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2. | CRM For Beginners - Customer Relationship Management Basics
In order to maintain a successful business, the business must understand and maintain a positive relationship with its customers. Customer Relationship Management (CRM) is the process of bringing the customer and the company closer together. There ...
[Added: 07 Jun 2005 Hits: 297 Words: 515]
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