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Category: Articles » Articles by Author » Author: Jason Morris |
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Results 1 - 4 of 4 [1 Pages] |
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1. | The Beginners Guide to IVR - Interactive Voice Response
The term IVR is short for Interactive Voice Response, which
is a telephony technology that allows interaction between
callers and a phone system to acquire or enter information
into a database. More and more companies are turning to IVR
to help reduce ...
[Added: 14 Sep 2005 Hits: 232 Words: 1197]
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2. | Business Phone Systems - Types Of Systems Available
There are three major types of phone systems available: KSU-
Less phones, Key phone systems and Private Branch Exchange
(PBX)phone systems. Which type of these phone systems you
choose will depend on the amount of extensions you require
and the features your telephone system needs to have
...
[Added: 13 Sep 2005 Hits: 340 Words: 718]
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3. | What Is Voice over IP (VoIP) and How Does It Work
Introduction To Voice Over IP (VoIP)
The way we make phone calls is changing. In fact in many
circumstances things have already changed. Take long
distance calls for instance, many service providers are
already using a technology called Voice Over IP or VoIP for
short. If you have never ...
[Added: 22 Aug 2005 Hits: 253 Words: 1351]
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4. | Choosing The Right Phone and Voice Mail System
Phone and voice mail systems can be pretty costly, even for
companies with a low number phones. Before investing in any
type of phone system or voice mail system, you need to
estimate how much your company is likely to expand over the
next few years and if possible ...
[Added: 20 Aug 2005 Hits: 330 Words: 756]
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