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  Category: Articles » Business » Employment » Article
 

Delhi Offers Best BPO and Call Center Jobs




By S.C. Mishra

Delhi is World's BPO capital!! Having a call center in Delhi & NCR is the norm for several global companies today. In order to meet the growing international demand for cost-effective, customer-oriented call centers, many organizations worldwide are outsourcing these services by setting up call centers here.

But what makes call center jobs in Delhi such an attractive option for fresh job seekers? Is it more like a part time jobs in Delhi option to earn an extra buck? At call centers the opportunity to make money can be very lucrative as the salary offered with just a graduation degree is way ahead expectation. More to this list is free pick and drop cab, a free meal, attractive offices and a lot of entertainment at times!! The fact is BPO industry has in offer great opportunities for both fresh and experienced university graduates.

The top BPO's in Delhi & NCR actively increasing manpower are; EXL, it is a leading end-to-end BPO in Noida near Delhi and headquartered in New York. Xansa, the international business process and IT Services Company is Europe's leading providers of telecommunications services centered at Noida. NIIT SmartServe is a subsidiary of NIIT Technologies, a global IT solutions company located at Gurgoan near Delhi. iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi. Integreon provides high-value, complex BPO solutions (also known as Knowledge Process Outsourcing, KPO or judgment-based BPO), specializing in document, content and knowledge services located in Delhi & NCR. TeleTech India's expertise in managing integrated customer solutions and Bharti's proven success in designing world-class service organizations in India. E-Meditek Solutions Ltd. is a responsible customer focused health benefit administrator. A leading US-based provider of contact center and technology support services; vCustomer maintains state-of-the-art processing centers across two locations in India at Delhi and Pune. HCL Technologies BPO is a subsidiary of IT giant, HCL Technologies. It provides services in both customer care (voice & web) and back office processing, centered at Noida.

The services at these call centers include Operations, Customer Service, Telecalling, Backend, technical support, transactional processes etc. The basic educational qualification required to find a job in call center is graduation, which can support you to net a job in Operations/ Customer care/ Telecalling/ Backend. Technical knowledge is essential for technical/ semi technical support.

A professionally-managed BPO unit can give a strong career boost and can be equally disastrous for building a career if the choice of employer is incorrect. Delhi & NCR offer the best BPO jobs in India to those who want to seriously make career in the industry.
 
 
About the Author
S.C. Mishra, a well-known Career Counselor, is an expert on various Career Subjects. He has authored a book on Call Center Jobs in Delhi "Jobs in Delhi – now an easy task". For more details of Jobs in Delhi please visit http://www.timesjobs.com/delhi.

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