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Category: Articles » Articles by Author » Author: Barnard Crespi |
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Results 1 - 2 of 2 [1 Pages] |
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1. | IVR Case Study, Field Employee Safety: Tracking, Communications and Response
THE CHALLENGE
For over 30 years, the Algoma Health Unit (AHU) has provided public health services to citizens of the Algoma district. With offices in Blind River, Elliot Lake, Sault Ste. Marie and Wawa, AHU has a large geographical area to provide services ...
[Added: 26 Jun 2006 Hits: 791 Words: 686]
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2. | IVR, Understanding the Full Service IVR Hosted Managed Approach
Interactive Voice Response is one of the most widely used technologies in business today. Utilized by organizations to deliver a wide range of services over the telephone, IVR provides a broad spectrum of uses for B2B and B2C applications, including ...
[Added: 13 Jun 2006 Hits: 283 Words: 933]
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