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Category: Articles » Articles by Author » Author: Rosanne Dausilio, Ph.D. |
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Results 1 - 3 of 3 [1 Pages] |
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1. | Identity Theft and You
Do you supply personal information over the internet?
Do you use your credit card online?
Do you hand your credit card to servers at restaurants?
Do you carry your social security card in your wallet?
According to the F.B.I. and ...
[Added: 23 Oct 2005 Hits: 413 Words: 559]
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2. | How To Kick Your Customer Service Up A Notch
How To Kick Your Customer Service Up A Notch!
Welcome to the inaugural issue of Human Tech Tips -- Tip #1. How do we take your customer service and kick it up a notch?
This is a big question so where do we begin?
As an ...
[Added: 17 Oct 2005 Hits: 825 Words: 357]
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3. | The Human Touch Will Never Be Replaced
Historically, customer service was delivered over the phone or in person. Customers didn't have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the many possible points of entry for any given interaction. With all the options the Internet brings, competition is literally a ...
[Added: 12 Oct 2005 Hits: 344 Words: 344]
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