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Category: Articles » Articles by Author » Author: Robert Craven |
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1. | Where are the delighted customers?
WHERE ARE THE DELIGHTED CUSTOMERS?
QUESTION
If every company wants to delight its customers, then how come we don't spend most of our 'customer days' delighted?
THE EMPEROR'S NEW CLOTHES?
The so-called new economy and most new business have been built ...
[Added: 30 Aug 2005 Hits: 222 Words: 328]
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