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Category: Articles » Articles by Author » Author: Anne Sych |
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Results 1 - 3 of 3 [1 Pages] |
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1. | Implementing Online Web Support with Knowledge Base Software
Whether you are managing staffing or simply attempting to keep up with increasing support demands, online Web support is proving to be a useful cost cutting avenue for resolving customer support issues.
On the ...
[Added: 27 Apr 2006 Hits: 296 Words: 455]
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2. | Knowledge Base & Help Desk Unite For Customer Self Support
Effectively managing customer support demands is a key element in successful business operations, and with call loads steadily increasing, more and more companies are turning to Customer Self Support solutions. A survey published by the Association ...
[Added: 08 Apr 2006 Hits: 307 Words: 325]
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3. | Help Desk Software | Improve Efficiency & Customer Satisfaction
In today's fast paced business scenario managing customer's requests has become more and more complicated. Call volumes and customer expectations are high and may exceed what staff can effectively respond to.
In a typical ...
[Added: 04 Apr 2006 Hits: 288 Words: 500]
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