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  Category: Articles » Articles by Author » Author: Mary Ellen Warner
Results 1 - 4 of 4 [1 Pages]  
1.Stop Talking and Start Listening!
If you are talking, you cannot listen. In order to hear what another person has to say, you have to stop talking and start listening! It is necessary for you to recognize the difference between listening, ...
[Added: 16 Feb 2006   Hits: 332   Words: 649]

2.May I Help You?
Do you have established policies for your staff? For example, do you instruct your employees to offer assistance to everyone who enters your business with the same greeting? I would like to suggest that insisting on the same procedure for all of ...
[Added: 02 Dec 2005   Hits: 264   Words: 660]

3.Hidden Cost of Multitasking
Busy! Busy! Busy! Everyone is busy! What is the solution? Many people believe that multitasking is the answer. I agree, if you are a computer. Computers are masters of multitasking. What is multitasking? It is the ability to execute more than one task at the ...
[Added: 17 Nov 2005   Hits: 287   Words: 449]

4.Don't Touch That Phone!
Do you make just one more phone call, when you do not have the time to do so? Do you answer the phone, when you know that it will make you late? Are you creating ...
[Added: 28 Oct 2005   Hits: 240   Words: 555]