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  Category: Articles » Articles by Author » Author: Kent Pinkerton
Results 1 - 5 of 5 [1 Pages]  
1.The Need for Help Desk Tracking Software
Companies that use help desk software note the many benefits of having it. Flexibility in web-based programs and the ability to effectively organize and manage trouble tickets are two of the most prominently praised features. Many businesses are now realizing the importance of help desk tracking software. ...
[Added: 20 Dec 2005   Hits: 217   Words: 318]

2.The Benefits of Web-Based Help Desk Software
Web-based help desk software has become the most popular way to manage technical inquiries and issues. The ability to access your help desk from any PC in the world is a very convenient tool. These programs offer flexibility and accessibility that was unavailable in former product versions. ...
[Added: 06 Oct 2005   Hits: 235   Words: 307]

3.A Look at IT Help Desk Software
IT help desk software can be a valuable resource for technicians to manage and resolve troubleshooting tickets. Most companies realize the benefits of purchasing help desk software since it is a reliable way to manage customer inquiries and complaints. IT help desk software ...
[Added: 26 Sep 2005   Hits: 235   Words: 325]

4.Finding Free Help Desk Software
Many companies recognize the benefits of help desk software. From streamlining technical inquiries to responding quickly to customer issues, help desk software has become a basic part of most company's business strategies. Pricing can vary and some businesses, especially small businesses or start-ups, may be interested in free help desk ...
[Added: 08 Sep 2005   Hits: 202   Words: 315]

5.The Need for Help Desk Software
Any company that does business online needs help desk software. In many cases, help desk software is a vital component to a good business strategy that can help both the company and the client. Researching, locating and ...
[Added: 25 Aug 2005   Hits: 213   Words: 358]