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1. | Career Advice: Three Secrets to Telling Your Story for Career and Life Success
When was the last time you received a job promotion? You are doing a great job at work but everyone else seems to get the promotion you want. You may even start making excuses as to why you are not getting the career promotions you deserve. Well, I ask ...
[Added: 11 Dec 2006 Hits: 103 Words: 931]
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2. | Motivate Your Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation
Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits:
Increased customer satisfaction
Increased revenues
Increased repeat and referral customer traffic
...
[Added: 23 Oct 2006 Hits: 124 Words: 798]
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3. | Customer Service Secrets: Six Secrets of Outstanding Customer Retention
When I was Vice President of Sales for a New York based computer services company, I walked by one of my salesperson's desk when the phone began to ring and picked up the phone to answer the call. ...
[Added: 09 Sep 2006 Hits: 152 Words: 1001]
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4. | Outstanding Presentations Start in the Mind: Five Secrets for Overcoming Public Speaking Anxiety
Public speaking presents such a challenge for many people. In the Book of Lists, public speaking anxiety and making a presentation constitute the number one fear; the fear of dying is number two. Like the old saying goes, "People would ...
[Added: 02 Aug 2006 Hits: 143 Words: 1114]
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5. | Life Before Downsizing: Six Secrets to Managing Change and Creating Opportunities for the Future
What would you do if you learned your organization was
bought by another organization, was downsizing, or closing
its doors tomorrow? In 30 days? Six months? In one year?
Are you prepared for the change? What will you do in the
future?
In this ...
[Added: 02 Aug 2006 Hits: 119 Words: 771]
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6. | Five Career Advice Secrets for Being the Perfect Employee Everyone Wants on Their Team - Pt. 2
Career Advice: Five Career Advice Secrets for Being the Perfect Employee Everyone Wants on Their Team – Part 2
By
The following are five career advice secrets for being the perfect, motivated employee that everyone wants on their team, putting ...
[Added: 02 Aug 2006 Hits: 267 Words: 1034]
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7. | Bad Customer Service Is Not So Funny: Five Secrets to Giving Outstanding Customer Service
The following story tells how a customer experience went
from funny to sad in less than 24 hours, and five secrets to
creating an outstanding customer experience.
Recently, Joy and I were invited to go to ...
[Added: 02 Aug 2006 Hits: 280 Words: 993]
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