Motivate Your Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits:
Increased customer satisfaction
Increased revenues
Increased repeat and referral customer traffic
Less employee turnover
Increased profits
...
[Added: 23 Oct 2006 Hits: 124 Words: 798]
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Customer Service Secrets: Six Secrets of Outstanding Customer Retention When I was Vice President of Sales for a New York based computer services company, I walked by one of my salesperson's desk when the phone began to ring and picked up the phone to answer the call. It was one call that tested ...
[Added: 09 Sep 2006 Hits: 152 Words: 1001]
Life Before Downsizing: Six Secrets to Managing Change and Creating Opportunities for the Future What would you do if you learned your organization was
bought by another organization, was downsizing, or closing
its doors tomorrow? In 30 days? Six months? In one year?
Are you prepared for the change? What will you do in the
future?
In this ever changing world we ...
[Added: 02 Aug 2006 Hits: 119 Words: 771]
