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  Category: Articles » Articles by Author » Author: Dr. Jan Stringer, Ph.D.
Results 1 - 7 of 7 [1 Pages]  
1.The Secret to Keeping Employees Committed
Recently, we hear of companies laying-off employees at the mere anticipation of a market slow-down. Conversely, many employees have become so aggressive in promoting their careers that they "hop" from one company to another at nearly the speed of a ...
[Added: 21 Jan 2007   Hits: 862   Words: 1021]

2.How to Keep Employees and Customers Satisfied And Improve your Bottomline
Conventional wisdom points toward customer satisfaction surveys as the best way to pinpoint what specifically draws the customer back or pushes them away. Long relied upon to explain a customer's flitting from one company to another in search of the best experience, these surveys fall ...
[Added: 13 Oct 2006   Hits: 952   Words: 751]

3.The Importance of Customer Surveys
When it comes to learning about a company's client base, there is rarely anything more effective than a customer satisfaction survey. For decades, these surveys have given customers a chance to voice their concerns and sing the praises of the industries ...
[Added: 19 Sep 2006   Hits: 438   Words: 589]

4.Why Deploy Employee Surveys?
From postcards on the table at your favorite restaurant to letters after a brief hospital stay tucked in with your prescriptions, surveys represent the most effective way to secure an honest answer to: How did we ...
[Added: 01 Sep 2006   Hits: 418   Words: 745]

5.Survey Root Cause Analyses
The sole purpose of the root cause analyses is to identify the smallest number of issues that can be shown to drive, control, or predict the largest number of issues within an organization. Few survey research firms have ...
[Added: 16 Aug 2006   Hits: 603   Words: 686]

6.Communicating to Employees
Like most organizations in this tough economy, yours is one with challenging issues that aren't going to go away on their own. You're going to have to take real action - something purposeful and programmed to let everyone know you ...
[Added: 16 Aug 2006   Hits: 605   Words: 1696]

7.Employee Performance, How To Increase
In any labor market, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous the pay or how ...
[Added: 11 Aug 2006   Hits: 470   Words: 954]